JOB OPPORTUNITY #: 792-2701
911 DISPATCHER
JOINT COMM 911 OPERATIONS

Responsibilities:

After successfully passing a paid, hands-on six-month training program, you will join a dedicated team of public safety communications professionals working in a state-of-the-art Emergency Communications Center, using cutting edge computer and radio technologies to serve as the vital link between the citizens of Boone County and the emergency services they may need. In your role as a call-taker, you will answer 911 (emergency) and 311 (non-emergency) telephone calls. You will communicate professionally with callers, use structured protocols to obtain important information, and properly document and prioritize calls for dispatch, while providing over-the-telephone life-impacting instructions to callers. In your role as a dispatcher, you will quickly and accurately dispatch calls for service to sheriff's deputies, police officers, firefighters, and paramedics in the field. You will use a computer-aided dispatch system to maintain accurate up-to-the-minute status of available resources to provide fast and effective response to emergencies. You will manage computer-based radio communications to ensure responder safety and provide critical logistical support, while networking with other public safety resources such as the Missouri Uniform Law Enforcement System (MULES) and the National Crime Information Center (NCIC). You will have other related duties as needed or assigned.