Responsibilities:

Design, test, implement, and maintain enterprise-class servers and network infrastructure; serve as a primary resource for the IT Helpdesk, Systems Support Analysts and Programming staff in the development, implementation, administration, and maintenance of information systems, computer programs, and software applications. Perform enterprise capacity planning and performance tuning for technology systems in assigned areas; serve as a primary resource for disaster recovery on an enterprise-level; lead and maintain all enterprise-level as it relates to backup and recovery processes; perform security monitoring and develop response planning for assigned areas. Develop written technical documentation, internal operating procedures, and technical manuals including instructions; conduct training programs on infrastructure for other IT staff; update technical and training manuals as required. Install and maintain application software and computer hardware; provide technical assistance to systems support personnel in accordance with applicable information systems policies, procedures, methods, and techniques; troubleshoot and rectify application software problems; evaluate new software/hardware and recommend changes as needed; prepare and update technical manuals and system documentation. Perform related duties and responsibilities as required.