Responsibilities:

Greet taxpayers in person and on the telephone in a professional manner; process tax and license payments; issue non-assessment forms; answer taxpayers' questions; provide direction to taxpayers; generate correspondence and follow up as required; create and process rejected payment notices; receive, open, distribute, and process mail; process refunds and credits; manage and process returned payments; process bankruptcy and probate claims; track cases; coordinate microfilm projects; process installment payments; process escrowed tax payments; perform duties related to delinquent tax certificate sale; and enforce merchant licensing and food operating permit requirements; serve as office Notary Public; locate taxpayers using skip tracing tools; count and balance daily receipts; open and prepare office for business day; and routine office tasks.